Administrative Assistant's and Secretary's Handbook

This book is spectacular. It is up to date on everything. It defined exactly what my role will be in a job, the methods of being a savvy assistant and the explanations of duties is detailed and easy to follow. I have vowed to have this book in my desk at every assignment I work at.

It's like the Administrative Assistant's Bible!

Overall not bad. I ordered the book because I discovered general clerical tasks such as envelope & letter formats, answering phones, taking messages were not common knowledge to highschool graduates. This book gave our receptionist who had no office/clerical training good guidlines to follow. The computer section is outdated.

We (group of secretary's)work in a school and let me tell you that this book has helped us to understand the importance of an assistant. How we are the leading role of our bosses, we need to be well informed about everything around us and our bosses so that business can run smoothly and not look bad when someone ask something and not have the correct answer. The book has become our inseparable partner, it helps us in everything we do.

This book covered all the areas I was interested in and then some. It has been very useful and has been a great reference. It was a great buy.

This book met my needs for updating my secretarial resources. I haven't done administrative support for about 10 years and this brought me up-to-date on a lot of the changes. A worthwile addition to your library resources.